As of 3/1/2024, we're managed by the property management firm RowCal. Most information is available on this website. However, if you cannot find what you are looking for here, just reach out and we will help as quickly as we can.
Business Hours: Mon-Thurs 9AM to 4PM / Friday 9AM to 1PM
Care Team Info: CareTeam@rowcal.com / (512) 580-4212
For after hours emergencies, call (512) 580-4212 and dial 1 at the prompt.
Examples Include: Gate emergencies, Storm Damage etc.
To submit a complaint, please use PayHOA and see the Requests in the system. There is a form for complaints that allows us to track details, store the conversation and mark as complete.
Visit RowCalFor questions about HOA policies, documents, ACC, your account, etc - start with the Member Home page and then the Frequent Questions area.
Member HomeIf you haven't found what you need above, you can use the appropriate form in the RowCal app or on the RowCal portal. Please be as descriptive as possible and we will get back to you soon.
Visit RowCal*If all else fails, you can email the Care Team at Careteam@rowcal.com. If you need to reach the Board specifically, use Board@saratogahillsaustin.com
